Billing Terms & Conditions

Thank you for choosing Vatatin for your shopping needs. Please take a moment to review our Billing Terms & Conditions. All sales of products from the Vatatin will be governed exclusively by these Billing Terms & Conditions.

We reserve the right to modify these Billing Terms & Conditions at any time. The Billing Terms & Conditions in force at the date of your purchase apply to such purchase.

Accepted Payment Methods

We currently accept Visa, MasterCard, American Express, JCB, Diners Club, and Discover Card as payment options for purchases.

You may place an Order by selecting Products from our site, proceeding through our checkout and payment process, and clicking the “Process Checkout” button. Once your Order has been placed, you will receive an email acknowledging the details of your Order. This email is NOT an acceptance of your Order, just a confirmation that we have received it. 

Pricing and Payment Processing

All prices are expressed in US dollars. These prices do not, however, include shipping costs, handling charges, or applicable taxes.

You are responsible for the payment of any taxes applicable to the sale and/or delivery of products. These taxes will be calculated and charged at the same time as the purchase price of the product.

Prices are firm at the time of placing the order subject to availability of the products. Should one or more taxes or levies, such as environmental contributions, be introduced, increased or reduced, this change may be reflected in the sale price of the products on the Online Store and in the sales documents.

We reserve the right to modify our prices at any time, but the price invoiced to you will be the price in force at the time of the validation of your order.

Displayed Information

We may modify the products, services, descriptions, prices, and other information displayed on the Online Store at any time without prior notice.

We use reasonable efforts to ensure that product descriptions are accurate and complete. However, dimensions, colors, weights, measures, and other descriptions are approximate and provided for reference purposes only. We cannot warrant that products, services, prices or other specifications on the Online Store will be accurate, complete, and without error at all times.

We will fulfill the orders received from the Online Store subject to the availability of the products. Should the ordered products not be available, we will notify you.

In some cases, a product may become unavailable after confirmation of the order and payment by you. In that case, we will notify you as soon as possible and provide options for resolution.

Billing Information

You agree to provide accurate, complete, and up-to-date billing information for all purchases. This includes your name, billing address, payment information, and email address. It is your responsibility to promptly update any changes to your billing information to ensure successful transaction processing and communication.

Order Confirmation

Upon placing an order, you will receive an email confirmation detailing your order information. This email confirms receipt of your order but does not signify our acceptance. Vatatin reserves the right to accept or decline your order for any reason, including product availability, pricing errors, or other issues.

Order Acceptance and Cancellation

Vatatin reserves the right to refuse or cancel any order at our discretion. Reasons for refusal or cancellation may include but are not limited to, product availability, inaccuracies in pricing or product information, or suspected fraudulent activity. If your order is canceled, we will notify you via email and issue a full refund for any charges incurred.

Shipping Charges

Shipping charges are determined based on the selected shipping method and the destination of your order. A flat rate shipping fee of $6.75 applies to all orders within the United States. The total shipping cost will be displayed at checkout, ensuring transparency before you complete your purchase.

Subscription Billing

If you subscribe to any of our recurring services, your subscription will automatically renew at the end of each billing cycle. By subscribing, you authorize Vatatin to charge your payment method for the recurring subscription fee. You can manage or cancel your subscription at any time through your account settings or by contacting our customer service team.

Refunds and Returns

We want you to be completely satisfied with your purchase. If you are not happy with your order, you can return items within 21 days of delivery. Returned items must be unused, in their original condition, and in the original packaging. Customers are responsible for the return shipping costs. Once we receive and inspect your returned items, we will process your refund within 5-10 business days. The refund will be issued to your original payment method.

Payment Disputes

If you notice any errors or discrepancies with your billing, please contact us within 30 days of the billing date at helpdesk@vatatin.com. We will investigate and correct any mistakes. Disputes raised after 30 days will be considered accepted, and adjustments may not be made.

Fraud Prevention

To safeguard against unauthorized transactions, we utilize robust fraud detection systems. If we suspect any fraudulent activity, we reserve the right to refuse or cancel orders and hold or block your account until the issue is resolved. This measure ensures the security and integrity of your transactions with Vatatin.

Contact Information

If you have any questions or concerns regarding these Billing Terms & Conditions, please reach out to our customer service team at helpdesk@vatatin.com. We are here to assist you with any inquiries and to ensure your shopping experience with Vatatin is exceptional.

Thank you for shopping with Vatatin. We appreciate your business and look forward to serving you again.